FAQ - Driver Improvement Clinic

Q. Why Should I Take This Course?

The successful completion of the Driver Improvement Clinic may be used to remove points from your official driving record. Or, you may have been ordered to attend by the DMV or a court of law. You might also attend to receive a discount on your automobile insurance premium. Finally, you might simply want to learn techniques that will make you a more responsible driver and lower your chances of being involved in a collision.

Q. Who is Eligible to Take This Course?

Anyone can attend a driver improvement clinic.

If you want to use the course to lower your insurance premium, you should verify with your insurance agent that your provider offers this benefit.
If you wish to receive official credit for completing an online clinic, you must be 20 years of age or older.
It is your responsibility to determine if your court will accept this driver improvement clinic to satisfy a court-required driver improvement clinic.
Finally, if you hold a commercial driver's license (CDL), you must attend a course designed specifically for commercial drivers in order to receive official credit. Click Here.

Q. When is the Course Offered?

The online course is convenient because you choose the time and place, anywhere you can access the internet

The classroom course is offered on Saturdays, 8:30 am to 5:00 pm as scheduled. Click Here for our class schedule. It is held in our classroom at 4625 W. Broad Street, Richmond, VA 23230, located on bus lines near Willow Lawn.

Q. What Does the Driver Improvement Clinic Cost?

There is a $50.00 cost for the Driver Improvement Clinic online course.

The classroom course costs $65.00, which is competitively priced. Active Drive-To-Work clients receive a rebate upon registration of the classroom course.

Q. How Do I Register for the Course?

It's fast and simple!

To register for the Online Course, Click Here. Once you have completed the form, you can get started right away.
To register for the Classroom Course, Click Here.
Call 804-918-6634 from 9 am - 5 pm, Monday - Friday, or
Stop by our office at 4625 W. Broad Street, Richmond, VA 23230. We are glad to help!

Q. How Can I Pay for the Course?

For the online course, you can pay by credit card. After you fill out the registration form, you are linked to a secure page where payment is quick and effortless. The site is encrypted, safeguarding your online purchase.

For the classroom course, you can

Pay online by registering here.
Call 804-918-6634 from 9 am - 5 pm, Monday - Friday, or
Come by our office at 4625 W. Broad Street, Richmond, VA 23230

Q. When Should I Take the Course?

If you have been ordered by the DMV to attend, you must complete your driver improvement clinic requirement within 90 days to prevent suspension of your license.

If your license has already been suspended, you may take the course at any time.

Q. How Long Is the Course?

The course has a DMV required minimum time limit of 8 hours.

The online course is designed to allow you to proceed at your own pace. You may do one section after another if you wish, but most of our students read at their leisure - maybe a section or two a day. Fit the course into your busy schedule!

If you are taking the classroom course, you will complete all 8 hours of the course, plus the final test, on the day you are scheduled to attend. Please plan for a little more time for a one-half hour lunch break (bring your own) and for time to complete the test.

Q. I Have Already Enrolled. How Do I Get Back Into the Course?

For the online course, you may re-enter the course via the link on the home page as many times as necessary to complete the program. If you are having problems accessing the course, you may contact us for technical support by calling 804-918-6634 from 9 am - 5 pm, Monday - Friday or email info@DTWdrivingschool.org.

The classroom course must be completed on the day scheduled. If you do not complete the course at that time, you will NOT receive partial credit and must re-register again for another date.

Q. Can I Use Someone Else's Computer or Internet Service For an Online Course?

Yes. That's one advantage of our Internet course! You can take the online course from home, from work, from a friend's house, at your local library, or you can even rent time on the Internet at a copy center or cyber cafe. All you need is any computer with Internet access. You can also start on your own computer and finish on another.

Q. Will I Be Tested on the Material?

DMV requires you to pass a 50-question final exam with a minimum of 80% (40 questions) correct. There are short quizzes at the end of each section which will help you to prepare for the final exam.

The final exam is given by the instructor at the end of the classroom course.
The final exam can be taken at time or anywhere you have access to the internet. After you complete the Chapters, simply click on the green light that says “Click Here” to take the final test.” And take the test.

Q. How Long Will It Take to Get My Completion Certificate?

If you take the course online, you will receive a message after you have completed the final test if you have passed or not. If you pass, the Certificate of Completion will be emailed to you and notification of your completion will be electronically submitted to the DMV the following business day.

If you take the classroom course, we will notify you immediately of the final test results and the Certificate of Completion will be given to you at the end of the course after course completion and successful passage.